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Vanliga frågor

What different types of artwork and artistic products can customers find in your store?

At MadeInIndia.se, we offer a diverse range of authentic Indian products, including textiles, handicrafts, home decor, and artisanal goods. Each item is carefully curated to showcase the rich cultural heritage and craftsmanship of Indian artisans.

How can I check the status of my order after making a purchase?

Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to track your shipment. You can also check your order status by logging into your account on our website.

What is your return policy?

We accept returns within 14 days of receipt, provided that the items are unused and in their original packaging. To initiate a return, please contact our customer service team for instructions on how to proceed. For more details please refer the below link

https://madeinindia.se/policies/refund-policy

When can I expect my order?

Estimated delivery time will be from 10 to 15 working days depending on the type of product ordered and delivery location

Refer the below link for more details

https://madeinindia.se/policies/shipping-policy

Are your products handmade?

Yes, the majority of our products are handmade by skilled artisans in India. We work closely with local communities to support traditional craftsmanship and provide fair wages.

Why does my handmade artwork look different from the pictures I saw online?

Handmade art is inherently unique, meaning that each piece is crafted individually by artisans, often leading to slight variations in color, texture, and design. These differences are what make each piece special and distinct. While the pictures online provide a good representation of the artwork, they cannot capture the subtle nuances and variations that come from the hands-on creative process. These variations are a natural and celebrated aspect of handmade art, reflecting the individuality and craftsmanship of each piece.

What are the shipping options available for my order, and how do they work?

We offer two main shipping options for your order:

  1. Standard Shipping via PostNord: This option is ideal for domestic deliveries within Sweden and nearby countries. PostNord provides reliable and affordable shipping services, ensuring your package arrives safely at your doorstep.
  2. International Shipping via DHL: For orders that need to be delivered outside Sweden, we use DHL, a globally recognized logistics provider. DHL ensures that your package is handled with care and delivered promptly, no matter where you are in the world.

Are taxes for products in Sweden already included in the price, and how are customs duties handled?

Yes, taxes for products purchased in Sweden are typically included in the price you see. This means that the price you pay at checkout already includes the Value Added Tax (VAT), which is standard for most consumer goods sold within Sweden.

For products imported into Sweden, customs duties and VAT are managed by Tullverket, the Swedish Customs Authority. When your order arrives at the Swedish port of entry, Tullverket assesses and collects any applicable customs duties and taxes. However, if you're purchasing from a Swedish retailer, these costs are usually already accounted for in the product price, meaning you don't have to pay additional taxes when the product enters the country.

This system ensures a smooth purchasing experience, with all necessary taxes included upfront, so you don't have to worry about unexpected fees later.

Is it possible to talk to customer support to get customized products?

Yes, you can definitely talk to our customer support team to discuss customized products. If you have specific requirements or want to personalize your order, you can reach out to us via email at sales@madeindia.se. Alternatively, you can call us at +46 733 115 830 during daytime hours to discuss your custom order. Our team is happy to assist you in creating a product that meets your unique needs.

Vårt uppdrag

At MadeInIndia.se, our mission is to connect the vibrant artistry of India with the discerning tastes of Sweden. We are dedicated to showcasing authentic, high-quality products that reflect the rich cultural heritage of Indian craftsmanship.

By choosing us, you support local artisans while discovering unique treasures that tell a story. Join us in celebrating the beauty of Indian culture and empowering communities through every purchase.